About etech

About etech

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Coordinates with Director of functions to interface with shopper and deal with account management concerns. 

As a member on the Crisis administration workforce, the receptionist maintains an entire duplicate of the Safety Manual and is particularly the initial place of Make contact with for process questions. have to continue being recent on all protection techniques.

you can be providing Extraordinary voice support for our customers who're enrolled in a credit card debt settlement software.

creating approach functionality report on day by day / weekly / month-to-month basis to display the overall performance charts to the internal (functions) & external clients. 

you might Participate in a job in retention while you talk collaboratively with product sales to address any Consumer concerns. 

assistance Procedure Division to realize their purpose and supply flooring coverage According to Procedure prerequisites

Collect all necessary information and facts whilst working on purchaser’s cause to Call and update tickets determined by the interaction or escalate a similar to involved Office.

shopper Focus: is devoted to Assembly the anticipations and demands of inner and external prospects.  

you are going to deliver engaging, responsive, timely telephone and email support to client shoppers, revenue, as well as other inside staff members. You would be the place of Call for The buyer and/or product sales team member as you retain them informed in the standing of open problems although actively Performing to troubleshoot and solve them.

knowledgeable demeanor with the chance to choose ownership of each chat, connect with or electronic mail and discover an answer For each consumer.

enterprise insurance policies and procedures as outlined in the employee handbook; relevant campaign Laptop more info courses and methods 

Etech is an equal chance employer. The team comprises of people with a lot of varied get the job done and existence experiences.

Be open up and responsive to consistent coaching, consider an Energetic function in overall performance scheduling and aim location.

knowledgeable demeanor with the ability to acquire ownership of every chat, simply call or email and find an answer For each client. 

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